Add a New Photo (terminal server environment and RDP)

Because you cannot install webcam software on a thin client (terminal server environment) or use it via Remote Desktop (RDP), you cannot take new patron pictures by these means.  However, you can take photos at a conventional workstation dedicated to this purpose and add them to patron records via terminal server or RDP.

To add a new photo to a patron record in a terminal server environment or RDP:

  1. (First time only) Working at the computer with the webcam, create a folder on the hard drive for patron photos.
  2. If you are connected to Polaris via an RDP connection, minimize the connection.
  3. Start the manufacturer’s photo software for your camera, and take the patron’s picture.
  4. When you and the patron are satisfied with the photo, maximize the RDP connection for your terminal server and Polaris.
  5. Check to be sure your local drive is shared out and that your workstation is identified with C.
  6. If your workstation name is not identified with C:, follow these steps:
    1. Log off Polaris if you are logged in.
    2. Log off your RDP connection.
    3. Open the RDP connection for Polaris and click Options>>.
    4. Select the Local Resources tab and click More.

RDPShare.gif 

  1. Select (check) Drives to make the workstation drive available during your RDP session, and click OK.
  2. Select the General tab, and click Save.
  3. Click Connect.
  4. Confirm that your local drives are in your RDP connection by selecting Start, My Computer.
  1. Log in to Polaris and open the appropriate patron record.
  2. To add the photo to the patron record, follow the steps in Upload an existing photo to a patron record.